They may point to something going on with your system (perhaps malware infection). So, at this point, I don't have any other ideas, except to provide us with some logs. >While you sort this out, you can use the 14-day Trial version - it includes all the features of the full, Premium version. So, it would seem to end up back with entering the ID and key.
The fact that he was able to activate with your ID/key confirms that there is nothing wrong with the information itself.Īnd the fact that you get the "invalid license" error says that the program is able to reach the server, so it doesn't appear to be blocked. You might want to try to manually enter the information, instead of a copy/paste, taking care not to confuse letters and numbers, as suggested. Well, if you are doing a "copy/paste" (rather than manually typing in the information), my hunch is that you might be inadvertently including an extra space somewhere before or after the ID and/or key.
One last thing is maybe turn off virus protection and try again. I wish someone would just activate the darn thing. I have also now read the links you suggested,they are telling me again to do what I have done many times. I have done everything as asked a countless number of times.
Thankyou yes to all three of these questions We wouldn't want to make your license info public to the world.ĮDIT: Our forum moderators have removed the image for you, to protect that private information. In the mean time, >PLEASE remove that attached image from your post, if you can. Please post back with the requested info and please have a look at that KB topic, to see if it resolves your issue. So, if your anti-virus or firewall is blocking MBAM from doing so, that could be another reason. Once you enter the ID and key and then click the " activate" button, it might take several seconds for the program to "phone home" to the servers to validate the license. See here: It says 'Invalid license information' when I try to activate the software. 5 instead of S, or 1 instead of I, or O instead of 0, etc), OR including a trailing space when doing a copy and paste from the email into the fields. The most common cause of a problem activating is some sort of "typo", where a letter or number is mis-typed (e.g.
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